Blog

Insights from Tom Gersic

Latest writing from Substack on AI, sales, and building practical intelligent systems.

5/8/2026

How to set up your first Web Agent in YouEx.ai

Your Web Agent is the front door of your revenue workflow. It captures inbound leads from your website and kicks off the automated research, scoring, and routing that follows.

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5/5/2026

Good email is personal.

Intelligence isn’t enough. The email has to be good.

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4/29/2026

Your leads are dying on the vine (here's why)

AI is everywhere in sales... It’s just not working yet. Most sellers we talk to are juggling 8–10 disconnected tools, spending time manually copying information from place to place, with AI functionality running on personal laptops outside any security or compliance boundary. It’s a fragmented mess that creates risk without delivering results.

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3/17/2026

Intelligence Isn't Enough

AI helps your best people be exceptional

Read article Open on Substack